At RECOVA, we are committed to protecting your recovery data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information across our mobile application and services.
1. Overview
Recova is a recovery-focused fitness awareness app. It relies primarily on user-reported inputs to provide perceived recovery insights.
We intentionally limit data collection to what is strictly necessary to operate the app.
2. Information We Collect
2.1 Information You Provide Directly
When using Recova, you voluntarily provide:
- Profile Data: Age, gender, height, weight, and training experience level.
- Log Data: Sleep quality/duration logs and training intensity/activity logs.
- Preferences: App settings and notification preferences.
- Communication: Feedback or support messages sent to our team.
2.2 Automatically Collected Information
To maintain app quality, we use Google Firebase to collect:
- Device Information: Model, OS version, and unique device identifiers.
- Usage Analytics: Screen opens and feature interactions (anonymized).
- Diagnostics: Crash logs and performance metrics to identify bugs.
2.3 Information We Do NOT Collect
We do NOT access or collect:
- × GPS location or movement tracking.
- × Heart rate or physiological biometric data from wearables.
- × Health records or medical history.
- × Financial or payment information.
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your data based on:
- Consent: Your explicit agreement during onboarding.
- Performance of a Contract: To provide the recovery insights you requested.
- Legitimate Interests: To improve app stability and security.
4. How We Use Your Information
Your information is used solely to:
- Generate perceived recovery insights.
- Provide awareness-based guidance.
- Detect and fix software crashes.
- Respond to your support requests.
Recova does not use your data for advertising or profiling.
5. Data Storage & Security
We use Google Firebase (ISO 27001 certified) for data storage. We apply industry-standard safeguards including:
- Encryption: Data is encrypted in transit and at rest.
- Access Control: Limited internal access to user data.
However, please note that no digital system is 100% secure.
6. Data Deletion & Retention
We retain your data only as long as your account is active.
- Account Deletion: You can delete your account via More > Privacy > Delete Account. This immediately triggers the permanent deletion of your profile and history from our servers.
- Inactivity: We may delete accounts that have been inactive for more than 2 years.
7. Children’s Privacy
RECOVA is strictly intended for users aged 18 and older. We do not knowingly collect information from anyone under 18.
8. Your Rights (EEA & California)
You have the right to:
- Access: Request a copy of your data.
- Correction: Edit your profile or logs at any time.
- Erasure: Request that we delete all your data.
- Portability: Request your data in a structured format.
To exercise these rights, contact us at:
recova.app0@gmail.com